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7 Tips On Social Media Etiquette When Someone Passes Away

Person typing on laptop

In recent years, it has become increasingly common for individuals to express their feelings of grief or sadness over the loss of a loved one through online platforms.

Expressing grief or paying respects online can be a delicate matter, and it’s essential to be mindful of the impact your posts may have.


Here are some additional tips to help you navigate social media etiquette when dealing with the loss of a loved one:

1. Offer Condolences Privately

Before posting publicly, consider contacting the grieving family privately to express your condolences. This shows respect and allows them to share the news on their own terms.

2. Respect the Family’s Wishes

As mentioned, always prioritise the family’s wishes when sharing information or posting about the deceased. Honouring their wishes is crucial if they prefer to keep things private or have requested no online posts.

3. Be Thoughtful With Your Content

Think carefully about what you post and how others may perceive it. Avoid sharing details or images that could be distressing to the family or others who may come across your post. Focus on positive memories or words of comfort and support.

4. Consider The Platform

Different social media platforms have different norms and expectations. For example, Facebook might be seen as a space for remembrance and sharing memories, while platforms like Twitter or Instagram may have a different tone. Adjust your content and approach accordingly.

5. Use Discretion In Tagging Or Mentioning The Deceased

While it may feel natural to tag or mention the deceased in your posts, remember that constant tagging can be overwhelming for grieving family and friends. Use discretion and consider how your actions may affect others.

6. Respect Others’ Interpretations

People may interpret your posts differently, especially when emotions are involved. Be prepared for varying reactions and be understanding if someone misinterprets your intentions. It’s crucial to respond with empathy and compassion.

7. Utilise Features Designed For Remembrance

Platforms like Facebook have features like the Tribute Section, which provides a designated space for sharing memories and condolences without affecting the original timeline. Take advantage of these features if they are available to you.


Ultimately, the key is to approach online expressions of grief with empathy and sensitivity. By being mindful of the family’s wishes, considering the impact of your posts, and using social media features appropriately, you can navigate these platforms respectfully while honouring the memory of your loved ones.

Facebook has introduced a new feature that enables users to commemorate and cherish their loved ones on social media. The “Tribute Section” is a separate tab where users can post without disrupting the person’s original timeline. To learn more about how Facebook has revolutionised https://whatsyourgrief.com/remembering-loved-ones-on-facebook-the-latest-changes/, read a recent blog post by What’s Your Grief.

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Testimonials

What families have to say about working with Osbornes

We were really pleased with the service we received from Osbornes. Everyone went above and beyond to ensure everything went smoothly and how we wanted it for Dad. Special thanks to Chris, Richard and Wayne, for everything they did for us and Dad. We have used Osbornes many times and will continue to do so in the future. Kind regards,

Chris

Following some close family losses we have engaged the Osbornes Funeral Home team in Rotorua for their help in creating a fitting farewell. The team were friendly, engaging, and really took their time to find out what we needed so they could adapt their service to suit. I have used them on three separate occasions, for three very different services, and they went above and beyond every time. They make a difficult time that much easier, highly recommended.

Rachel McRae

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts. Very highly recommended!!

Tanya Lee-Cox

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn’t have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you’re so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much!

Eugene Matthews

Amazing Funeral Directors. Very patient, respectful, and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad.

Hulton Family

I’m very grateful for their beautiful support to my whanau during a very difficult time at this moment taking great care of their beautiful Mum. ❤️

T Brown

Adam, Chris and Angela looked after us so well in arranging the funeral for my husband and in their aftercare. They demonstrated empathy in a down to earth way which we appreciated and honoured my husband and all that he means to us.

Karly Pirie

Osbornes were so understanding, helpful and went above and beyond what we expected with the passing of our beloved Mum. Highly professional and nothing was too much trouble. Thank you for all you have done, it was very much appreciated at such a stressful, emotional time. From the Wilkinson whanau.

Denise Smith

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