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  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600
  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600

Bereavement Support

Coping with Grief When Someone Passes

Losing a loved one can be an extremely difficult experience for family and friends, and coping with grief can be overwhelming. At Osbornes Funeral Directors, we understand that the feelings of grief don’t end after the funeral. That’s why we offer various forms of ongoing bereavement support to help you navigate through this challenging time.

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Rotorua Funeral Home

On-Site Rotorua Grief Counsellor

Receive The Support You Need Locally

With over 40 years in the funeral industry, we understand that grief takes time. We offer a complimentary support service to you or immediate family members to help you on your grief journey.

Our experienced Bereavement Counsellor, Raewyn, is available free of charge through Osbornes Funeral Directors to listen, answer questions, provide support and assistance, and help people understand their emotions through this difficult time.

Any family member who has used Osbornes Funeral Directors for the funeral arrangements for their loved one can use this support service. We will contact you a few weeks after the funeral to see how you are coping, however if you wish to speak with us before this, please don’t hesitate to contact us.

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Adam

Additional Support

Referrals & Ongoing Support

There are different ways to cope with grief and different types of support available for bereavement.

If you feel that you need additional or different support beyond the help of our Bereavement Counsellor, we can refer you to various forms of assistance. We can provide you with contact details and information about support groups, agencies, and library resources available within our community to help you during this difficult time.

If you think that you or someone close to you may benefit from ongoing support, please do not hesitate to contact us. We can discuss your options together.

 

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Osbornes Funeral Directors

Community Engagement

Community Events & Ongoing Support

At Osbornes Funeral Directors, we strongly believe that the community can be a powerful resource for understanding grief and finding kinship after a loss.

We offer ongoing Rotorua community engagement through events such as Death Cafe to provide space and resources for people processing their grief. These events also provide a safe space to talk about your experience with loss amongst people who wish to support you.

If you are interested in attending one of our community engagements in Rotorua, feel free to get in touch with us to see if there are any upcoming events.

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Testimonials

What families have to say about working with Osbornes

We were really pleased with the service we received from Osbornes. Everyone went above and beyond to ensure everything went smoothly and how we wanted it for Dad. Special thanks to Chris, Richard and Wayne, for everything they did for us and Dad. We have used Osbornes many times and will continue to do so in the future. Kind regards,

Chris

Following some close family losses we have engaged the Osbornes Funeral Home team in Rotorua for their help in creating a fitting farewell. The team were friendly, engaging, and really took their time to find out what we needed so they could adapt their service to suit. I have used them on three separate occasions, for three very different services, and they went above and beyond every time. They make a difficult time that much easier, highly recommended.

Rachel McRae

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts. Very highly recommended!!

Tanya Lee-Cox

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn’t have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you’re so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much!

Eugene Matthews

Amazing Funeral Directors. Very patient, respectful, and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad.

Hulton Family

I’m very grateful for their beautiful support to my whanau during a very difficult time at this moment taking great care of their beautiful Mum. ❤️

T Brown

Adam, Chris and Angela looked after us so well in arranging the funeral for my husband and in their aftercare. They demonstrated empathy in a down to earth way which we appreciated and honoured my husband and all that he means to us.

Karly Pirie

Osbornes were so understanding, helpful and went above and beyond what we expected with the passing of our beloved Mum. Highly professional and nothing was too much trouble. Thank you for all you have done, it was very much appreciated at such a stressful, emotional time. From the Wilkinson whanau.

Denise Smith

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We are here to help 24/7

Get in touch any time. Call us on 07 348 3600 or send us a message.
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Contact Information

(07) 348 3600
info@osbornes.co.nz
197 – 199 Old Taupo Road, Rotorua
Available 24 hours
Osbornes Funeral Directors

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