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  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600
  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600

Caring For The Deceased

Making Informed Decisions

It’s important that you make decisions for a funeral service that feel right for you and your loved ones. When a person passes on, there are many different possible approaches to caring for the deceased. We are here to help you make informed decisions and support you, regardless of your choices.

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Leaves

Spending Time With Loved Ones

Whether Or Not It's Right For You

Whether you would like to spend time with the deceased before the funeral or not is completely up to you. Our first priority is ensuring that you feel comfortable and are able to farewell your loved one the way you choose.

For many families, this decision is informed by religious or cultural practices. But for many others, this will solely depend on how you would prefer to say goodbye and what feels right to you and your family.

Osbornes Funeral Directors offer private and comfortable viewing facilities for you and your family to say goodbye to the deceased if this is what you wish. Alternatively, it may be possible for us to arrange for their casket to be taken to your home in the days prior to the service.

If you have any questions, please don’t hesitate to get in touch. We are here to support you and make all the necessary arrangements.

Plant

Clinical Preparation & Embalming

Information About The Processes And Your Choices

Embalming and other forms of clinical preparation are optional steps in the funeral process, and the choice will differ for each person.

The function of embalming is to ensure disinfection and preservation of the body throughout the funeral period. It can also ensure a more natural appearance of the deceased. Sometimes, if the funeral is delayed, or if the body has to be transferred to another city or country, embalming is mandatory.

Our experienced, qualified Embalmers will carry out the embalming process, and at all times the body will be treated with the utmost respect and dignity. All of our Embalmers are highly trained professionals, who are members of the FDANZ.

We will talk through your options to ensure that you can make an informed decision that feels right for you.

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Bereavement Support at Osbornes in Rotorua

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Regardless of how you deal with your loss, it is important to process your grief in whichever way is most comfortable for you.
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Testimonials

What families have to say about working with Osbornes

We were really pleased with the service we received from Osbornes. Everyone went above and beyond to ensure everything went smoothly and how we wanted it for Dad. Special thanks to Chris, Richard and Wayne, for everything they did for us and Dad. We have used Osbornes many times and will continue to do so in the future. Kind regards,

Chris

Following some close family losses we have engaged the Osbornes Funeral Home team in Rotorua for their help in creating a fitting farewell. The team were friendly, engaging, and really took their time to find out what we needed so they could adapt their service to suit. I have used them on three separate occasions, for three very different services, and they went above and beyond every time. They make a difficult time that much easier, highly recommended.

Rachel McRae

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts. Very highly recommended!!

Tanya Lee-Cox

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn’t have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you’re so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much!

Eugene Matthews

Amazing Funeral Directors. Very patient, respectful, and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad.

Hulton Family

I’m very grateful for their beautiful support to my whanau during a very difficult time at this moment taking great care of their beautiful Mum. ❤️

T Brown

Adam, Chris and Angela looked after us so well in arranging the funeral for my husband and in their aftercare. They demonstrated empathy in a down to earth way which we appreciated and honoured my husband and all that he means to us.

Karly Pirie

Osbornes were so understanding, helpful and went above and beyond what we expected with the passing of our beloved Mum. Highly professional and nothing was too much trouble. Thank you for all you have done, it was very much appreciated at such a stressful, emotional time. From the Wilkinson whanau.

Denise Smith

Contact Us

We are here to help 24/7

Get in touch any time. Call us on 07 348 3600 or send us a message.
Contact Us

Contact Information

(07) 348 3600
info@osbornes.co.nz
197 – 199 Old Taupo Road, Rotorua
Available 24 hours
Osbornes Funeral Directors

How can we help?

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  • Planning For My Death
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  • Someone Has Died
  • Someone Is Dying
  • Planning For My Death
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