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    • When Death Occurs
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    • Managing Costs
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    • Headstones & Memorials
  • About
    • Facilities
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  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
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5 Ways To Support A Grieving Friend

Supporting a grieving friend

It can be very challenging for individuals who are close to someone who has passed away.

It can be very challenging for individuals close to someone who has passed away. Coping with the loss of a beloved community member can be especially difficult, especially when they have touched many people’s lives, from children to parents, as well as friends and family. Below are five ways to assist a friend who is mourning the loss of a loved one.

Reach out to your friend

It is important not to avoid someone who has lost a loved one, as it can be confusing and hurtful. The best thing to do is acknowledge the passing of their loved one soon after the death, letting them know that you are aware of their loss and that you care. Visiting them, phoning, sending a text, email, card, or letter are all acceptable.

Make concrete plans

Although your intentions are coming from the right place, if you say, “call me if you need anything, ” your grieving friend will unlikely know what they need or ask for help. Instead, take the initiative and make concrete plans like saying, “I’ll be around at 4 pm to take your dog for a walk, water the plants, or cook you dinner.” Reach out to your friend often and help with recurring tasks such as baking or meals, as grief can be exhausting and debilitating.

Be a good listener

Your friend may want to talk about their loved one, and one of the most helpful things you can do is simply listen and give them time. Phone calls may be longer, or the timing may be off, but it is important to stay focused on your friend even when you may be busy. They will notice and appreciate it.

Share your expertise

If you have special expertise or have already been through the loss of a spouse or relative, sharing your knowledge can be valuable to your friend during this time. Try and find some photos of your friend’s loved one, as they will need photos for the funeral service. If you can assist with paperwork, they must manage insurance, banking, obtaining a death certificate or understanding their will. This can remove a great deal of stress from the bereaved.

Be there after a few weeks or months

Your bereaved friend will still be grieving three months on, and getting back into ordinary life can be the hardest step. Rather than send flowers initially, save them until three months later when they can sometimes feel like everyone else has moved on. Make frequent plans with your friend, call once a week and keep the invitations coming.  Offering support on special days like anniversaries, birthdays, and holidays will also let your friend know that are loved and cared for.

We hope this list will hopefully be helpful, everyone grieves differently, and grief is not one-size-fits-all. Think of this as a way to start.

We would love to know how you have helped others in their grief or how others may have helped you.

Next Personalising a Funeral – For the Perfect Send Off

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Testimonials

What families have to say about working with Osbornes

We were really pleased with the service we received from Osbornes. Everyone went above and beyond to ensure everything went smoothly and how we wanted it for Dad. Special thanks to Chris, Richard and Wayne, for everything they did for us and Dad. We have used Osbornes many times and will continue to do so in the future. Kind regards,

Chris

Following some close family losses we have engaged the Osbornes Funeral Home team in Rotorua for their help in creating a fitting farewell. The team were friendly, engaging, and really took their time to find out what we needed so they could adapt their service to suit. I have used them on three separate occasions, for three very different services, and they went above and beyond every time. They make a difficult time that much easier, highly recommended.

Rachel McRae

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts. Very highly recommended!!

Tanya Lee-Cox

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn’t have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you’re so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much!

Eugene Matthews

Amazing Funeral Directors. Very patient, respectful, and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad.

Hulton Family

I’m very grateful for their beautiful support to my whanau during a very difficult time at this moment taking great care of their beautiful Mum. ❤️

T Brown

Adam, Chris and Angela looked after us so well in arranging the funeral for my husband and in their aftercare. They demonstrated empathy in a down to earth way which we appreciated and honoured my husband and all that he means to us.

Karly Pirie

Osbornes were so understanding, helpful and went above and beyond what we expected with the passing of our beloved Mum. Highly professional and nothing was too much trouble. Thank you for all you have done, it was very much appreciated at such a stressful, emotional time. From the Wilkinson whanau.

Denise Smith

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197 – 199 Old Taupo Road, Rotorua
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