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  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600
  • Home
  • How Can We Help?
    • When Death Occurs
    • Caring For The Deceased
    • Making Arrangements
    • Honouring A Life
    • Managing Costs
    • Bereavement Support
    • Funeral Preplanning
    • Headstones & Memorials
  • About
    • Facilities
    • Meet the Team
  • Funerals & Tributes
  • News & Resources
  • Forms
    • Death Certificate Details
    • Application for Cremation
    • Authority to Provide Services
  • Contact
  • (07) 348 3600

Taking the Time to Talk

3 people talking

Taking the time to talk about final wishes with a loved one is an unwanted but often necessary conversation.

Taking the time to talk about final wishes with a loved one is an unwanted but often necessary conversation. Some people might feel uncomfortable with the topic for various reasons, but it is an important discussion so that their final wishes can be carried out, and you can make arrangements for the future if need be. Here are some tips for having the big conversation:

Start off by talking about yourself

Initiating the initial conversation can be difficult for many people. If you feel uncomfortable bringing up the topic outright, try to start by talking about your own wishes. You could say, “when I pass away, I would love my funeral to be like a big party. What about you?” or “I’ve been thinking about writing my will. Maybe we could go to the lawyers together to sort yours out at the same time?”. These are subtle reminders that we all need to think about death, and it doesn’t have to be an isolating or scary topic.

Don’t shy away from the conversation

In other situations, you might be the one who is hesitant to talk about death. Whether consciously or unconsciously, there may have been times when a loved one is ready to talk about their final wishes, and you haven’t engaged in the conversation. We understand that talking about something can make it feel more real, but listening to their final wishes is kindness, and you can help that person by ensuring their requests are granted.

Follow their lead

When a person is ready to talk, they might subtly broach the subject with you. For example, if they are ill, they might talk about not being around for the next family event, mention how tired they are of being sick or refusing to make future plans. When you hear comments like this, ask questions and see if you can converse. Ask if there are any family traditions they would like you to carry on, or ask them if there’s anything they would like help with organising or preparing.

These are difficult conversations, but they make the funeral process much easier and alleviate the stress of guessing what your loved one may have wanted. If you want to talk to one of our caring team members about funeral pre-planning or pre-paying, please get in touch with us. We are dedicated to guiding families through these tough times.

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Testimonials

What families have to say about working with Osbornes

We were really pleased with the service we received from Osbornes. Everyone went above and beyond to ensure everything went smoothly and how we wanted it for Dad. Special thanks to Chris, Richard and Wayne, for everything they did for us and Dad. We have used Osbornes many times and will continue to do so in the future. Kind regards,

Chris

Following some close family losses we have engaged the Osbornes Funeral Home team in Rotorua for their help in creating a fitting farewell. The team were friendly, engaging, and really took their time to find out what we needed so they could adapt their service to suit. I have used them on three separate occasions, for three very different services, and they went above and beyond every time. They make a difficult time that much easier, highly recommended.

Rachel McRae

A huge thank you to Taupaki, Adam and Angela for all your patience as we her 6 daughters planned a farewell for our Mum. All very professional, organised and accommodating of our needs and wishes. We are very happy with how smoothly everything was undertaken at every stage. Thank you from the bottom of our hearts. Very highly recommended!!

Tanya Lee-Cox

I would just like to acknowledge Osbornes funeral Directors for making everything so stress-free for our family when our Mum passed. From organizing the transport of Mum from Whakatane to Rotorua, to the service details and catering. They took so much stress away from us we didn’t have to worry about Mums funeral etc we got to spend time with our family. Thanks Chris De Groot for your kind hospitality and sincerity, you’re so awesome at what you do! Wayne Monk for helping out with Mum and making her look as Beautiful as we knew her to be! Taupaki Walker for your patience and empathy! Raewyn Hammond for conducting the service and to Richard Fullard and the rest of the team at Osbornes for making this not a sad experience, but a joyful one. On behalf of myself and the Matthews family, Thank you all so much!

Eugene Matthews

Amazing Funeral Directors. Very patient, respectful, and thoughtful. They did an amazing job with our loved one. Would highly recommend this funeral home to everyone. Thank you so much for the way you looked after my Dad.

Hulton Family

I’m very grateful for their beautiful support to my whanau during a very difficult time at this moment taking great care of their beautiful Mum. ❤️

T Brown

Adam, Chris and Angela looked after us so well in arranging the funeral for my husband and in their aftercare. They demonstrated empathy in a down to earth way which we appreciated and honoured my husband and all that he means to us.

Karly Pirie

Osbornes were so understanding, helpful and went above and beyond what we expected with the passing of our beloved Mum. Highly professional and nothing was too much trouble. Thank you for all you have done, it was very much appreciated at such a stressful, emotional time. From the Wilkinson whanau.

Denise Smith

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Get in touch any time. Call us on 07 348 3600 or send us a message.
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(07) 348 3600
info@osbornes.co.nz
197 – 199 Old Taupo Road, Rotorua
Available 24 hours
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